Governing Data vs Governing People
My friend David Plotkin, who is the Data Governance Manager of AAA of Northern California, Nevada, and Utah, reached out to me recently…
National Security Strategy as Art
Wordle is a capability for generating “word clouds” from text. The clouds give greater prominence to words that appear more…
Social Media Analytics – Understanding Your Social Customer and Context
Sometimes when organizations begin to consider using social media to engage with their customers or as a measurement tool for…
Strata Review by Ted Leung
Ted Leung has written an thoughtful review of last week's Strata: Making Data Work conference, and with more detail than…
We’re Not Artists: The Craft of Influencing Decision Makers
It’s frustrating. You put weeks into careful research and analysis, rehearse a big presentation, and the manager spends the whole…
Data Visualization: Accelerating the Decision Management Process
International Data Corporation (IDC) recently released a new
The Benefits of Brevity
Many years ago, I took a persuasive writing course that made a lasting impact on my communication style. Beyond the…
Data mining ‘one-click’ applications
I recently read an interesting article from Analytics Magazine entitled “Managing fundamental tradeoffs” by Mu Zhu. This article is interesting…
What’s up with Watson?: Responses to comments in Wall Street Journal
The excerpt in the Wall Street Journal sparked some doubts and concerns among readers. I responded to a few, and…

