Dell Sets a New Standard for Listening and Community
A couple of years ago I had a conversation with Sean McDonald, former Director, Online and Marketing at Dell, about…
Why IT Doesn’t “Get” Analytics (and Why the Time is Right for Change)
Over one hundred customers were online, poised to hear the webinar. Moments like this can be business magic, but they…
How Does Predictive Analytics Work?
Understanding the basics of predictive analytics is as easy as saying your ABC’s: A: What is it? As any fortune-teller…
Dummy Deadlines and Transparency
As I wrap up a consulting engagement with a heavy data management bent, I’d like to impart a few lessons…
Cyberwar? What Cyberwar?
Ladies and Gentlemen, put down the keyboards, stop reading the screen for a moment, and take a deep breath. I’ll…
Seven Reasons to Use Social Media
1 - You use social media to increase your outreach. Pick a few channels and stay focused to drive 'growth'…
A Recap of Dreamforce 2010
Salesforce.com's Dreamforce conference opened last Tuesday morning to the driving beat of WILL.I.AM and the showmanship of its flamboyant CEO…
University takes iPad into Trenches of Pompeii
Years ago I took an archaeology course at the University of Cincinnati. At the time, the professor considered the appropriate…
Each NBA Shot is a Decision: What’s the Decision Model?
These days, the sports world is full of people paying close attention to statistics....General Managers use unconventional statistics to find…
Six Data Management Predictions for 2011
This time of year everyone makes prognostications about the state of the data management field for 2011. I thought I’d…