Interactive Intelligence Innovates in the Cloud for Contact Centers
Interactive Intelligence is a well-established supplier of contact center systems and just celebrated its 20th anniversary. Interactive Intelligence is a well-established supplier…
Big Data Claims Another Victim [VIDEOS]
Big Data anxiety is not something to be scoffed at, as those of us working in business analysis know. Many…
Why the Manufacturing Industry Needs Business Intelligence Badly: A Christmas Story
One of the nicest things about living in a city where rent is frighteningly out of proportion to average salaries…
5 Reasons Why Excel Isn’t Enough for Financial Reporting
Conduct a simple Google or Bing search on “Excel Financial Reporting” and you’ll find that it returns over 5 million…
Top 8 Big Data Trends That Marketers Should Care About
Top 8 Big Data Trends in 2014 That Marketers Should Care AboutBiggest hurdles, pre-targeting, personalization, new jobs and moreBeing an…
My 7 Big Data Favorites of 2014
To put a nice bow on this year’s big data discussion, I’d like to share some of my favorite content…
My 8 Big Data Predictions for 2015
For this post, I’ll be gazing into my crystal ball to predict the moves that big data will make in…
How to Improve Your Receivables Position With Better Risk Analysis
When it comes to reducing Accounts Receivable risk, that old saying “a stitch in time saves nine” holds true.If you…
Can Big Data Help You Manage Your Workforce Better?
We have seen big data being deployed in a variety of industries and functions with great success. It will then…
The Rise of Embedded BI
As BI use matures within the organization, the way in which it is being applied is also changing. Organizations are…