10 Essential Tools of ITSM [INFOGRAPHIC]
Like other enterprise business processes, IT Service Management requires all of the pieces to be in sync. Various process modules…
Using Customer Data? Start With Clean Data
Using Customer Data? Start With Clean DataOffice, the high street shoe retailer, has had something of a lucky escape when…
Big Data: 5 Top Companies and Their Plans for 2015
Big data is undoubtedly only going to get bigger in 2015. Last year saw it truly move into the mainstream…
Microsoft’s Surface Hub Will Change Office Collaboration
As early technology adopters, we owe it to our clients to explore all of the latest tech options that make…
Oracle Gaining Traction in Cloud Market
Some industry insiders tend to think of Oracle as being part of the old guard in enterprise IT. Oracle originally…
The Architecture After Cloud
I think that Zach Nelson (Netsuite’s CEO) was wrong when he said that “cloud is the last computing architecture” but…
Why Don’t Midsized Software Vendors Target Mid-Market Companies?
Many midsized software vendors adversely fumble the critical pursuit of game-changing market intelligence research and analysis that lead to strong…
Virtual Reality: A New Creative Medium Where the Default State Is Belief
The holy grail of virtual reality, the one that’s always been out of reach until now, is presence. The holy…
ATM Replenishment: Forecasting and Optimization
Why do people steal ATMs? Because that's where the money is!!! Why do people steal ATMs? Because that's where the…
Business Analytics Error: Learn from Uber’s Mistake During the Sydney Terror Attack
While the purpose of Business Analytics is to optimize outcomes, particular care should be taken in randomly applying analytical techniques…
