How can you reduce high bounce rate of website
Companies and businesses are taking their web presence very seriously these days. The rise in the awareness about web analytics…
Data Quality – Technology’s Prune
Prunes. When most of us think of prunes, we tend to think of a cure for older people suffering from…
Pretty Words
Listening to Sonia Sotomayor retrack her “wise Latina” comments made me think about an old Vince Gill song – Pretty…
Price of Distraction
Over the weekend, I was telling the story of Informix (now part of IBM) and the number of databases it…
Am I a Bad Person?
In his article An Incomplete Education: How Not to Get Your Team Up To Speed on Business Performance Management, Craig…
Customer Surveys and Social Media
In which Jill maintains that “Who Were You in a Past Life?” isn’t the only survey on Facebook. At least,…
Two analysts’ stories
Yesterday I asked business analysts at the Tableau conference in Seattle about their work. Here are two quick sketches.• One…
The Social Solutions Model
I've tried several times to build a model that I can use in presentations to help describe a social business.…
Using decision management for meaningful EMR
I saw this comment last week in The US stimulus program Taking medical records online – McKinsey Quarterly – Health…
Scraping data from the Web with R
Sometimes the data we need isn't packaged up nicely into a simple comma-separated file or database. It's out there, but…