A “Business Intelligence Renaissance”: 2012 Wisdom of Crowds BI Market Study
We are very fortunate. We reside in a time of great –…
Is My Data Really Mine?
My colleague Bill Wooten recently wrote about the value of privacy and shared…
Important: About the Malware Warnings Some Visitors are Seeing
We are aware that many users attempting to access our communities today…
Best Practices for Successful Workforce Analytics
Complexity in today’s workforce, new technology investments, economic pressures, talent as a…
Innovation and Robotics: The Uncanny Valley of Death
The Jetsons premiered almost 50 years ago, but where’s Rosey? Science fiction…
Social Dynamx, Scaling Social Customer Support
Companies are learning that today customer service is a big part of…
One Secret for Success in Cloud Computing – Fewer Choices
Retailers have long followed the mantra of “stack it high and watch…
Workforce Analytics: Where To Begin – The Key Three
The obvious questions are, “What metrics should I be tracking?” and “Which…