Social Media ROI is About the People
If you want to understand the return on investment of social media,…
The Data Quality Goldilocks Zone
In astronomy, the habitable region of space where stellar conditions are favorable…
Social Media and Unemployment
Graph of Unemployed People ( courtesy Andrew Sullivan) Unemployment Rate Courtesy http://data.bls.gov…
Who I Want at the Business Intelligence Table
Go and look at any guide on implementing Business Intelligence (BI) and…
Twitter Analytics for “Analytics”
Twitter’s wild popularity hasn’t obscured the fact that the service needs to…
Decision management can improve warranty claims and customer experience
Warranty Week (Computer Warranty Trends, 26 March 2009) had an interesting article…
Metrics and Tools for Social Media Analysis
An interesting question put on Linkedin group here by James Wright isWhat…
Interview: Françoise Soulie Fogelman, KXEN
This week KXEN launched its social network analysis tool, thus gaining a…