5 Lessons Social CRM can Learn from CRM
I have been implementing CRM Solutions for a decade, having successfully managed many large…
Thoughts About Online Reputation
Sorry for the long delay between posts. Fortunately the blogosphere has been…
Rating agency data: Getting gamed
It looks like the rating agencies, which contributed so much to the…
Data, data everywhere, but where is data quality?
“Two young fish are swimming along when they happen to meet an…
Why don’t they [IT] ever learn?
I was chatting with friends last weekend about work and the conversation…
Microwavable Data Quality
Data quality is definitely not a one-time project, but instead requires a…
Scientists misusing Statistics
In ScienceNews this month, there's controversial article exposing the fact that results…

