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Tag: customer feedback

data analysis
AnalyticsBig DataCRM

Customer Feedback and Data Analysis: The Keys to a Good Customer Retention Rate

Every company needs to focus on one, a key aspect to keep…

Dana
Dana
6 Min Read

Three Golden Rules for Digital Messaging

Too often we get caught up in the cycle of messaging only…

SundeepKapur1
SundeepKapur1
3 Min Read

Tweets are to Customer Knowledge as….?

…spontaneous complaints and compliments are to customer loyalty management. Like these forms…

DavidBakken
DavidBakken
5 Min Read