Tag: customer feedback

data analysis
AnalyticsBig DataCRM

Customer Feedback and Data Analysis: The Keys to a Good Customer Retention Rate

Every company needs to focus on one, a key aspect to keep…

Dana Dana 6 Min Read

Three Golden Rules for Digital Messaging

Too often we get caught up in the cycle of messaging only…

SundeepKapur1 SundeepKapur1 3 Min Read

Tweets are to Customer Knowledge as….?

…spontaneous complaints and compliments are to customer loyalty management. Like these forms…

DavidBakken DavidBakken 5 Min Read