Solving the Challenge of Customer-Facing Analytics

August 22, 2013

ImageIn times of market volatility, it is more important than ever to forge strong relationships with our customers. Once upon a time, it was a commonly-quoted statistic that around 80% of your business comes from 20% of your customers. I don’t know if that statistic still holds up, but I suspect it is largely true (the 80/20 rule works in many cases).