Rethinking Processes: What an Old Carmaker Can Teach Us About Innovation
General Motors is a new company. Thatâs rightâthe old, hulking (and recently bankrupt) giant of American industry has the DNA of a startup. That fact wasnât clear to me until recently, when I sat down with Plant Manager Bill Tiger and Lead Human Resource/Labor Relations Manager John Raut at GM Baltimore Operations, located in White Marsh, MD.
âWeâre all driven by the goal that our kids and grandkids need manufacturing jobs,â Tiger told me just off of the factory floor.
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