Analytical Cultures: Nurture Yours Through Training
By Anne Milley By Anne MilleyAs an organic gardener with spring approaching, I have seeds and soil on my mind.…
Will Big Data Finally Turn CRM Into Something Valuable?
Customer Relationship Management involves a company’s interaction with current and future customers. It is a combination of all customer contact…
Cloud-Based BI Dramatically Improves Collaboration
Cloud computing was atop every list of IT buzzwords in 2012.At first, companies of all sizes wanted to adopt cloud-based products as…
Big Data: Aspirin for Travelers’ Headaches
Depending on where you are, the words “travel” and “good customer experience” don’t necessarily belong in the same sentence. Big…
Convergence 2013: CMOs Ain’t Rich, MSDynCRM is Getting There
I attended Convergence for a short time this week. It was a good show, nearly 12,000 people clamoring to learn as…
PCI-Compliant Supermarket Chain Bashas’ Breached
In February, the supermarket chain Bashas’ Family of Stores found unique malware on their network that allowed attackers access to…
Driving Data: A Slippery Ethical Slope?
When thinking about telematics, it’s easy to conjure up images of fleet tracking via GPS, satellite navigation systems for driving…
Big Data Analytics: Don’t Forget the Endgame
We’re hearing a great deal these days about Big Data and related terms, one of which is Big Data analytics.…
Big Data: A Revolution That Will Transform How We Live, Work, and Think
Viktor Mayer-Schönberger and Kenneth Cukier, authors of the just-published Big Data: A Revolution that Will Transform How We Live, Work, and…
Genesco Sues Visa Over PCI Noncompliance Fines
On March 7th, the sportswear company Genesco filed a lawsuit against Visa. The issue? In 2010 Genesco’s computer system was…
