Top BI Events in 2010, Top BI Trends in 2011
Ajay Ohri of DecisionStats.com has posted my email interview on Business Intelligence trends – you can read a copy below.
Can Business Analytics Outperform Humans at Multitasking?
Science is proving that people underestimate how well they can multitask – doing or thinking about multiple things at the…
ETL Checkpoints
ETL tools can be extremely involved, especially with complex data sets. At one time or another, many data management professionals…
Defending Your Analytics: Handling Hecklers
The Nature of the Beast The trumpet sounds and the matador, dressed in gold, parades into the ring as a…
New for 2011: Standardizing the Definition of View-through
It has been over 17 years since the advent of the Netscape Web browser in 1993 and almost as many years…
Data preprocessing for clustering: survey
The University of Jena (Germany) is currently working on preprocessing for clustering. It is part of a bigger project (WhiBo).…
KLM Surprise: Is it Social CRM?
Here’s a great Social Media Customer Engagement Case Study – Royal Dutch Airlines KLM.
Getting Value from Your Social Projects?
According to the latest IDC Social Business survey approximately 41% of businesses surveyed have already implemented an enterprise social software…
Social CRM and Customer Advocacy Programs: Case Study
In my previous post titled Loyalty Programs are Passé, how about Customer Advocacy Program?, I highlighted the importance of tracking…
Agile BI (What it is, Why it is)
“I told the project development team what I wanted and all they ever do is hiding for 6 months, never…
