Streamline service operations and reduce costs
Copyright © 2009 James Taylor. Visit the original article at Streamline service operations and reduce costs.Ed Staats of ServicePower presented…
Next Generation Warranty Systemsv
Copyright © 2009 James Taylor. Visit the original article at Next Generation Warranty Systemsv.This is my presentation so there’s no…
Harnessing and Coordinating Warranty Best Practices in a Global Enterprise
Copyright © 2009 James Taylor. Visit the original article at Harnessing and Coordinating Warranty Best Practices in a Global Enterprise.Terry…
Measuring and improving an effective and efficient warranty process
Copyright © 2009 James Taylor. Visit the original article at Measuring and improving an effective and efficient warranty process.John Hagen…
The Institute of Warranty Chain Management
Copyright © 2009 James Taylor. Visit the original article at The Institute of Warranty Chain Management.Glen Griffths gave an update…
An update on the warranty industry
Copyright © 2009 James Taylor. Visit the original article at An update on the warranty industry.Eric Arnum, editor of Warranty…
Live from Warranty Chain Management 2009 – The Strategic Importance of Warranty
Copyright © 2009 James Taylor. Visit the original article at Live from Warranty Chain Management 2009 – The Strategic Importance…
When the customer knocks you need decision management not operational BI
Copyright © 2009 James Taylor. Visit the original article at When the customer knocks you need decision management not operational…
First Look – AlignSpace
I had an interesting chat with Miko Matsumura VP and Deputy CTO of Software AG the other day. While we…
Social Media Profile Management
Managing B2B customer information has never been easy. CRM systems are rife with bad data and an inability to manage…
