First Look – OpenRules Decision Management System
As promised when I was blogging from the Object Management Group standards meeting, I caught up with OpenRules recently. OpenRules…
Earth Day: How Green BI has Become a Reality
Nearly 74 percent of companies said that green IT initiatives are important in considering IT services, according to a report…
The Evolution of Customer Service
I think that some (maybe a lot) of businesses are struggling to understand what customers want from their customer support…
Mr. Jassy, Tear Down This Wall! – a Letter to Amazon’s Web Services
Andrew Jassy SVP, Amazon Web Services Hi Andy, I am not going to ask you how are you doing. For…
Should it bother me that Apple knows where I am?
I read these stories that Apple collects users' location data, and I lament: Why do I bother writing articles no…
First Look – G Stat
G-Stat is a privately held Israeli company focused on advanced analytical and data mining solutions. The founder of G-Stat began…
Taking Measurement of Your Measurements
Wise things I have learned over the years. Never eat cotton candy in the rain, never shine a flashlight into…
Optimizing Your Content for Your Target Audience
As you get more and more immersed in writing and publishing content for business, you need to take your target…
Social Analytics for PR Agencies
Last week I attended a Social Media 101 event that was sponsored by the Chartered Institute of Public Relations (CIPR)…
