How to Measure the Business Impact of Data Quality
So, you want to invest in data quality but you need to prove ROI before you get the resources. Intuitively…
Identifying Duplicate Customers
I just finished publishing a five part series of articles on methodology for dealing with the the common data quality…
SOA Consortium confab emits green glow
Jack Vaughan reports in SearchSOA that “green” was the color du jour at the recent SOA Consortium confab in Washington.…
One on One with Content Management’s Movers and Shakers
Ron Miller has just published his first volume of interviews with content management experts in a digital book, which he’s…
What is R?
What is R? It seems like a simple question, but I fear this is going to be a long post.My…
CloudCamp London lightning talk
Here's my 5-minute lightning talk from the recent CloudCamp in London.
Put Data Quality in Those Requirements, Already!
Business Analysts look at all kinds of requirements. 1. Networking interface 2. System design 3. Database design 4. Business needs…
BI on the Bosphorus
I just presented the keynote at an SAP BusinessObjects conference in Istanbul, Turkey. Audience feedback was very positive, with the…
SIA: Lights, Camera, Action!
Are you ready for the next revolution in email marketing? Tomorrow’s Service in Action call will help your messages stand…
Looking for a Devil’s Advocate
I blog a lot about the virtues of exploratory search and the narrow-mindedness that Google and others exhibit in their…