Social Media ROI is About the People
If you want to understand the return on investment of social media, look no farther than Andrew Krzmarzick and me.…
The Data Quality Goldilocks Zone
In astronomy, the habitable region of space where stellar conditions are favorable for life as it is found on Earth…
Social Media and Unemployment
Graph of Unemployed People ( courtesy Andrew Sullivan) Unemployment Rate Courtesy http://data.bls.gov Graph of People on Social MediaTwitterFacebook.comLinkedIn.comDo you think…
I Gotta “Hunch” You’ll Wanna Check This Out
It’s all about who you know, and this week I was lucky to meet one of the investors in Hunch,…
Who I Want at the Business Intelligence Table
Go and look at any guide on implementing Business Intelligence (BI) and invariably executive leadership is touted as a must.…
Podcast Available
For those that might be interested, Glen de Vries at Medidata and I recorded a podcast for BioIT World magazine…
Twitter Analytics for “Analytics”
Twitter’s wild popularity hasn’t obscured the fact that the service needs to eventually make money. The concept of “Twitter analytics”…
Decision management can improve warranty claims and customer experience
Warranty Week (Computer Warranty Trends, 26 March 2009) had an interesting article this week about the rising rate of warranty…
Metrics and Tools for Social Media Analysis
An interesting question put on Linkedin group here by James Wright isWhat kind of metrics are currently out there for…
Interview: Françoise Soulie Fogelman, KXEN
This week KXEN launched its social network analysis tool, thus gaining a unique edge in being the first to launch…