How To Increase Response Rates by Making RFM Better
Here’s another argument for why performance matters - this time a simple one based on a simple concept: RFM. RFM…
Why it’s a Good Thing That Google’s Data Fetish Drove Away Its Top Designer
Full disclosure: I am long Google.Here are a few of the headlines regarding Doug Bowman’s departure from Google:Google’s Data Fetish…
SaaS: Outsourcing out-of-control?
SaaS is effectively the same as outsourcing - you're handing control over business processes to a third-party service provider. However,…
How Craig Kessler Has His Pulse on ROI
I don’t remember when Craig Kessler first commented at AriWriter, but a recent Google search shows his name at the…
Stuck in First Gear
Big investments were made in recent years in IT. IBM, Oracle/Siebel and SAP lead the market and were successful not…
Do We Really Need More Data?
Stephen Few had another of his great posts on his Visual Business Intelligence blog - Do We Really Need More…
Inside Rohm and Haas’ Open Source Dashboard
In “Rohm and Haas and the ‘Open Source Dashboard," we noted that the big chemical company had deployed a low-cost…
Implementing e2.0
Implementing e2.0 initiatives is like managing any other software project but it is NOT the same in every aspect. Some…
Gapminder: Animating the World’s Data
Gapminder is non-profit organization that makes social, environmental and economic development data from all the countries of the world available and…
Digg Getting Faceted Search?
I’ve never really dug Digg (though I remember Dig Dug from the 80s), but I’m delighted to hear that they’ve…