Uncategorized
568 views

The Impact of Collaboration on Enterprise Business Performance

JacobMorgan - March 19, 2010

When you really think about it, collaboration is at the very heart of every business on the planet.  It’s very rare that you find someone that is…

Uncategorized
756 views

Top 10 People to Follow in the Enterprise 2.0 Space and Why (pt 1)

JacobMorgan - March 14, 2010

There are a lot of great thinkers and practitioners in the Enterprise 2.0 space that I follow for ideas, information, and advice.  The space as a whole…

CRM
679 views

Rapportive Takes a Stab at SCRM with Gmail Integration

JacobMorgan - March 12, 2010

I recently came across a plugin for Gmail called “Rapportive” which I think is a great step in the Social CRM direction.  Whenever I send or receive…

Business Intelligence
565 views

Top Ten People to Follow in the Social CRM Space and Why (pt. 1)

JacobMorgan - February 26, 2010

Since I’m speaking at the New Comm Forum (see sidebar) on the topic of Social CRM (SCRM), I thought it would make sense to put together a…

CRM
983 views

According to Gartner Social CRM is Going to be Big

JacobMorgan - February 24, 2010

I read an interesting article on information age a few days ago which references some new Gartner predictions around Social CRM.  According to the article: “Over 80%…

Uncategorized
624 views

Calling All Companies Implementing Enterprise 2.0!

JacobMorgan - February 20, 2010

I’m going to be starting a series of in-depth case studies around companies that are involved with Enterprise 2.0 initiatives.  Note this it not for vendors or…

Business Intelligence
648 views

Why Dunbar’s Number is Irrelevant

JacobMorgan - January 25, 2010

For those of you not familiar with Dunbar’s number it basically says that the most amount of people that you can maintain stable social relationships with is…

Uncategorized
579 views

Lessons Learned from Cubetree; an Enterprise Social Software Company

JacobMorgan - January 22, 2010

I had the opportunity to speak with the CEO of Cubetree last night and one of the things we talked about were some of the lessons Cubetree…

Uncategorized
852 views

Forming, Storming, Norming, Performing, Adjourning and Transforming

JacobMorgan - January 20, 2010

That’s quite a mouthful I know.  This concept was recently introduced to me by Gil Yehuda via email and was originally developed by Bruce Tuckman (in the…

Uncategorized
613 views

Is Enterprise 2.0 a Crock?

JacobMorgan - November 4, 2009

I’m at the Enterprise 2.0 conference in San Francisco for the past 2 days, and after speaking with and listening to many large organizations talk about it…