Best Practices
655 views

Moxie Consolidates Software Solutions

EstebanKolsky - March 22, 2012

Earlier today I released an analysis note for my customers based on the recent announcement from Moxie Software that it has consolidated their internal collaboration and customer…

Cloud Computing
608 views

The Unbearable Lightness of Multitenancy in the Cloud

EstebanKolsky - March 14, 2012

If y’all are not in the mood to listen to a (well reasoned, researched, educated and well-timed) rant, move along.   This is me ranting about vendors trying…

Analytics
644 views

Lithium Closes Round D of Funding – First Take

EstebanKolsky - January 6, 2012

On January 5th, 2012 Lithium Technologies announced it had closed Round D funding to the tune of $53.4 million, adding to the $39 million it had raised…

Analytics
830 views

How Big is Big Data?

EstebanKolsky - January 2, 2012

I have been doing a lot of behind the scenes work lately (talking on the phone or in person with lots and lots of people – and…

Cloud Computing
583 views

Oracle Acquires RightNow – First Take

EstebanKolsky - October 31, 2011

Earlier today I distributed a note to my clients and research distribution list with details on this event.  I am posting below two excerpts that summarize the…

Uncategorized
897 views

Oracle Open World 2011 – Initial Thoughts

EstebanKolsky - October 10, 2011

I did not attend Oracle Open World this year, but don’t let that stop you from reading this. I have been tracking Oracle for a long time,…

Uncategorized
882 views

The Social Wars Trilogy

EstebanKolsky - October 10, 2011

I must admit I am not very good at giving credit where Twitter is due. I click on links from my many Tweetdeck columns simply to open…

CRM
876 views

Speech IVR with Artificial Intelligence Is the Bees Knees

EstebanKolsky - October 5, 2011

A short time ago I was approached by a friend of mine who is working with a startup called SmartAction.  He asked me if I was interested…

CRM
884 views

First Take: HP Acquires Autonomy

EstebanKolsky - August 19, 2011

On August 18th, 2011 HP announced some changes to their business – including the acquisition of Autonomy. I was curious as to how this could affect the…

Knowledge Management
753 views

First Take: Oracle Acquires Inquira

EstebanKolsky - July 29, 2011

This morning Oracle announced it entered into an agreement to acquire Inquira, a Knowledge Management vendor.  Terms of the deal were not specified, neither was price.  Of…