Customer Surveys – Using Text Analytics to Isolate the Reasons Behind Customer Dissatisfaction
Our Client Knew Their Customers Were Unhappy, They Just Didn’t Know Why…
3 Tips for Delivering Mobile BI to Your Company
Author: Linda RosencranceSpotfire Blogging TeamIt may not surprise you that BI is…
The Unintended Consequences of Combining Technology and Speed
Technology is often hailed as innovation vehicle, productivity booster, and enabler of…
A New Era For Feedback Management? (Verint Acquires Vovici)
In case you did not catch the news, Verint (a WFO vendor)…
The ABCs of Mobile Analytics
Author: Madeleine Moss FunesUnderstanding the basics of mobile analytics is as easy…
The 7 Cs of the Cloud: A Big Data Taxonomy
What’s the new landscape of the information business as Cloud Computing and…
How to Visualize — and Socialize — Big Datasets
How to visualize — and socialize — big datasets, Google Fusion Tables…
GigaOm article on R, Big Data and Data Science
I'm really pleased that an article I wrote, "5 real-world uses of…
Visualizing Kickstarter Projects with R
Kickstarter, a social funding platform where individuals can chip in cash to…