Driving harmonization for competitive advantage
Copyright © 2009 James Taylor. Visit the original article at Driving harmonization…
Ten ways to build a wrong scoring model
Below are some ways to build a wrong scoring model. The author…
Driving customer loyalty in a disaggregated industry
Copyright © 2009 James Taylor. Visit the original article at Driving customer…
Trying out glmnet: a case study in open-source development
Over at Stat Man's Corner I found a story that really encapsulates…
Designing and implementing a web-based warranty system
Copyright © 2009 James Taylor. Visit the original article at Designing and…
Looking upstream for warranty cost savings
Copyright © 2009 James Taylor. Visit the original article at Looking upstream…
Quality and warranty cost reduction strategies
Copyright © 2009 James Taylor. Visit the original article at Quality and…
How Social Media is Changing CRM
If your company hasn’t figured out how to leverage social media for…
Designing performance measurements to identify and reduce warranty waste
Doug Maddox discussed how Chrysler has worked on warranty waste and performance…