How Social Media is Changing CRM

If your company hasn’t figured out how to leverage social media for it’s CRM efforts you’re missing a huge opportunity.

On The Data Warehousing Institute website (TWDI) today  there is an article on “How Social Media is Changing CRM“. I spoke to Ted Cuzillo about some of the work we have done for companies analyzing and consulting on their CGM Marketing initiatives. Others in the text analytics field like Seth Grimes were also interviewed for the article.

Link to original post

More Read

“Something is not Right!” – Don’t Ignore Your Gut When Analyzing Information

BI/DW Index: Will tech lead us in the rebound?

Big Data, Data Mining and Machine Learning: Deriving Value for Business

Shedding Light on Dark Data: How to Get Started

Survey Shows European Decision Makers in Need of Better BI

If your company hasn’t figured out how to leverage social media for it’s CRM efforts you’re missing a huge opportunity.

On The Data Warehousing Institute website (TWDI) today  there is an article on “How Social Media is Changing CRM“. I spoke to Ted Cuzillo about some of the work we have done for companies analyzing and consulting on their CGM Marketing initiatives. Others in the text analytics field like Seth Grimes were also interviewed for the article.

Tom

Link to original postTom H. C. Anderson – Anderson Analytics