Is information technology management stuck in the 19th century?

A couple of weeks back, I posted some thoughts over at my ebizQ blogsite on what constitutes a “service,” since it seems to be the term at the center of every new innovation reshaping information technology. (See “We’ve Established What the ‘A’ in SOA Means, But What Does the ‘S’ Mean?“)
Clouds: ’services as a service’
Former […]