DIALOG Governance, Change Control and Rules

February 6, 2009
47 Views

(Guest post by James Taylor of Decision Management Solutions)

I took some notes from an interesting panel on governance and change control. Panels are always tough to blog so this is a summary of my takeaways not a record of the panel:

  • Executive sponsorship and active evangelism are key
  • Build expertise – centers of excellence – within the groups that are managing rules
  • Start early and iterate the process as you learn more
  • One size will not fit all – be flexible, classify different kinds of rule change and manage them differently
  • Give rule change authority to the people who are expert in the policy
  • People and process matter far more than tools

One interesting question I still have is whether you should be worrying about rule changes or decision changes? Obviously decision changes require rule changes, but where to manage and version the changes?

JT

James Taylor

CEO, Decision Management Solutions
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Blogs: JT on EDM and ebizQ Decision Management
Twitter jamet123

James Taylor


I took some notes from an interesting panel on governance and change control. Panels are always tough to blog so this is a summary of my takeaways not a record of the panel:

  • Executive sponsorship and active evangelism are key
  • Build expertise – centers of excellence – within the groups that are managing rules
  • Start early and iterate the process as you learn more
  • One size will not fit all – be flexible, classify different kinds of rule change and manage them differently
  • Give rule change authority to the people who are expert in the policy
  • People and process matter far more than tools

One interesting question I still have is whether you should be worrying about rule changes or decision changes? Obviously decision changes require rule changes, but where to manage and version the changes?


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