The cloud is well known for its management and storage of big data. It’s revolutionised the way in which businesses function over the last decade.

One of the best outcomes of cloud based solutions is the technology known as Hosted VoIP which benefits our usage of big data for both businesses and the public, changing the way we communicate.

On average, 72% of telecom customers do not understand what Hosted VoIP is so don’t be alarmed if you’re unaware of the details.

In short, VoIP is the concept of using the internet and cloud based servers to place calls instead of using traditional pbx boxes and phone cables. A universally understood example being Skype which allows you to video or audio call anyone around the world over the internet for free.

The same concept applies to telecoms solutions but on a larger scale. Whether your business is small, large or expanding Hosted VoIP is proving to be the most beneficial cloud based technology since the invention of the cloud.

Big data can be an expense, especially to larger companies, CEOs and bosses have had to compromise on quality in order to cut the costs of storing big data. Companies are getting increasingly difficult KPIs to achieve and using hosted VoIP for call recording and training purposes can dramatically cut a company's telecoms bill. Using Hosted VoIP to store data is far cheaper than the alternatives meaning that customer service and quality is never affected by the budget.

Call recording, voicemail, extensions, auto attendant, call redirecting and call queueing are all standard features of Hosted VoIP systems which are usually only found in the more expensive premium pbx alternatives. Voicemail messages are sent to your inbox in the form of sound bites to make for better out of office access and backup facilities.

Big and small businesses that handle large amounts of data require freedom and flexibility in today’s market. Communication via Hosted VoIP systems offer unbeatable flexibility with all customer calls answerable on any mobile device such as a smartphone, laptop or tablet as well as the office phones meaning that calls can be managed anytime and anywhere.

Costs are dramatically reduced with the upgrade to a Hosted VoIP system with calls to other VoIP systems completely free of charge as well as expensive engineer installation and configuration costs cut by a significant amount. Free VoIP to VoIP calls are extremely beneficial for any business especially one with numerous offices nationwide or worldwide where communication between colleagues is vital.

Every aspect of Hosted VoIP technology including backup and data recovery is run through the internet giving you as an employer complete control of your telecoms and data.

Upgrading to a Hosted VoIP system is ideal for big businesses looking to reduce costs whilst maintaining high end calling features, new startups, businesses relocating to new offices or expanding businesses.