Loyalty 101: Are You Tracking The Right Data?
Analytics
89 shares4,675 views
Analytics
89 shares4,675 views

Loyalty 101: Are You Tracking The Right Data?

Larry Alton - July 4, 2017

Loyalty programs are a critical aspect of most business operations, from old-fashioned punch cards and discounts given to “regulars” to…

Big Data
553 views

Crossing the New Chasm – Moving From a Product Focus to Customer Relationships

Gayle Nixon - February 2, 2016

Geoffrey Moore famously documented the technology adoption lifecycle in his book, “Crossing the Chasm”, arguably the bible of technology marketing…

Uncategorized
660 views

Integrating Quality Assurance into Your CRM Operations

Gayle Nixon - June 10, 2015

The quality industry distinguishes between quality assurance and quality control. (more…)

Uncategorized
457 views

Enhance Your CRM Data to Sharpen Your Sales Pitch

DQSteveWebster - April 9, 2015

In the old days, you knew who to contact to make business. There were a few job functions, and a…

Data Management
822 views

Is Your CRM Data the Elephant in the Room?

martindoyle - December 4, 2014

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Big Data
651 views

The Only Way to Save Your CRM from Failure

martindoyle - November 5, 2014

The Only Way to Save Your CRM From Failure (more…)

Uncategorized
574 views

How to Customize Salesforce Dashboards

David Hecht - March 5, 2014

In this post I am going to show you how to customize existing Salesforce dashboards, such as those provided in…

Uncategorized
571 views

Deploying CRM, One Step at a Time

workbooks - February 26, 2014

Why Bridging the Gap Between ERP and CRM Is Vital and How Big Data Can Help
Analytics
904 views
Analytics
904 views

Why Bridging the Gap Between ERP and CRM Is Vital and How Big Data Can Help

anand.smartdata - February 11, 2014

With an increase in technological sophistication on the ERP and CRM systems, there is now a growing need to bridge…

Analytics
472 views

Automate Your Way to Profitability: 5 Things You’ll Never Have to Do Again Once You Have CRM

workbooks - November 1, 2013

Precious time saved automating your sales and customer relations is time that can be spent winning new, more profitable business.…