SMG’s Ignite-inspired SMWTO event this Friday!
Inspired by Ignite, which is a geek event in over 100 cities worldwide, Social Media Group presents Spark for Social…
Sentiment Analytics – The Gold Mine, which you didn’t Mine!
It’s really a no brainer that Customer Satisfaction matters. Every IT or Business unit I’ve known, considers Customer Satisfatction, a…
Yellowfin’s Year in Review: Top 9 Business Intelligence developments of 2011
Inexorable and unrelenting. These words encapsulate the collective year that was in Business Intelligence (BI). The constant interaction between marketplace…
Social Media and Text Analytics Webinar
Free Social Media and Text Analytics Webinar Discussion This Wednesday at 2:00EST I’ve agreed to take part in a social…
Big Data and Cloud Computing Demand a Cognitive Shift
The world’s tech consciousness is at the crux of a hockey stick curve of innovation, growth and connectivity. Two of…
Super Bowl 12: It’s All Over But For Measuring the Impact of The Shouting
Final CNBC/CI Super Sunday Ad Tracker Insights Super Bowl 12 is now in the record books and we’re beginning to…
An Analysis of A NASA Dbase Hack-and-Dump
This is just another in a long string of NASA security breaches [Editor's note: this analysis predates any official announcements…
The Anatomy of a Twitter Conversation, Visualized with R
If you're a Twitter user like me, you're probably familiar with the way that conversations can easily by tracked by…
Swimming with the Smarter Customer: The Speedo International Story
—The following post was written by Laurie McCabe of SMB Group Recently, Brent Leary and I had the opportunity to…
Facebook: Why is Nobody Listening?
Summary: One headline this week read, Procter & Gamble would lay off 1,600 after discovering that advertising on Facebook is…
