Building a Customer-Centric Systems Architecture
Over the last 5 years, retail-based organisations such as banks and telecommunications providers have been transforming from product-oriented systems architecture…
Teradata 3rd Party Influencers and TDWI Takeaways
Over the past couple of weeks I have had the chance to attend both Teradata‘s Third Party Influencers event and…
Take the Strata Vizathlon Challenge & Visualize Yourself in the Big Apple.
We’re teaming up with O’Reilly Media to challenge you to participate in a data visualization contest leading up to O’Reilly’s…
Twitter Roundup of Last Week’s TDWI Conference
Last week, The Data Warehousing Institute (TDWI) held its annual conference in beautiful San Diego. This year’s focus was on…
Adding Social Elements to Intranet? Don’t Forget Change Management
Several months ago I wrote a post on making the intranet the hub of social activity for an enterprise. While social tools…
Customer Churn and Retention
In any business competitors are always looking to grab your customers, and many customers are on the lookout for a…
Has Personalized Filtering Gone Too Far?
In a world of plenty, algorithms may be our saving grace as they map, sort, reduce, recommend, and decide how airplanes…