Hospitality Technology (Or Lack Thereof) – What is the Insight ROI?
I was quoted in an article that came out in Hospitality Technology this month. You can read the article online…
Exploring Semantic Means
I gave a talk last week at the New York Semantic Web Meetup entitled “exploring semantic means“, and I thought…
Taking the question out of questionable claims
Copyright © 2009 James Taylor. Visit the original article at Taking the question out of questionable claims.Jeff Moore from General…
Next Generation Warranty Systemsv
Copyright © 2009 James Taylor. Visit the original article at Next Generation Warranty Systemsv.This is my presentation so there’s no…
Warranty Management – New rules to apply
Copyright © 2009 James Taylor. Visit the original article at Warranty Management - New rules to apply.Rob Pritchard of Infosys…
Streamline service operations and reduce costs
Copyright © 2009 James Taylor. Visit the original article at Streamline service operations and reduce costs.Ed Staats of ServicePower presented…
Harnessing and Coordinating Warranty Best Practices in a Global Enterprise
Copyright © 2009 James Taylor. Visit the original article at Harnessing and Coordinating Warranty Best Practices in a Global Enterprise.Terry…
Measuring and improving an effective and efficient warranty process
Copyright © 2009 James Taylor. Visit the original article at Measuring and improving an effective and efficient warranty process.John Hagen…
Business INtelliegnce (BI) Index: Treading Water
The Business Intelligence (BI) Index has outperformed the major stock indexes YTD on a relative basis but lags behind the…
The Future of Email Enforcement and the FTC’s New Man
President Obama has designated Federal Trade Commission member Jon Leibowitz Bio to serve as Chairman of the FTC. He is expected…