jainsworth@sdl.com

4 Articles

IKEA Speaks the Language of Emoticons

If it takes 20 languages to reach 80 per cent of the…

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How Social Intelligence Can Identify Weak Points in Your Customer Journey and Drive Decision-Making

Where a few years ago, a social media monitoring tool may have…

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Outages: Cloud Customers Cry Out for Communication

What is the collective noun for a number of cloud outages? A…

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Web Content Management: An Open and Closed Case?

When it comes to your options for a WCM vendor, one of…

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