The Social Customer Bill of Rights
The social web has empowered and changed behavior and in general is…
Culture Change – Call it for what it is
I’ve been reading a lot of articles lately on creating a culture…
Enterprise 2.0 Pilots
Andrew McAfee started an interesting discussion recently with his post Drop the…
My Regression Theory on Organizational Destruction
In which Jill confirms that everyone who runs backwards does so awkwardly.…
Horse Racing’s Triple Crown – Just like Business Analysts*
The Belmont horserace, third leg of the USA’s prestigious Triple Crown races,…
Top 10 Twitter Tutorials on YouTube
We all know that YouTube is a treasure trove of entertainment, with…
Self-tracking: “If man were meant to fly” and other objections
Self tracking for performance has a place on the map now thanks…
Army IT Agency: An exemplar of enterprise IT transformation
Don Adcock is the executive director of the Information Technology Agency (ITA)…
Are We Seeing the Death of Freemium Model?
This past April, popular social networking site Ning announced that it would…