Year: 2009

Could Twitter change customer service?

Alright, if you have caught me ranting lately about how Twitter isn't…

mfauscette

7 Min Read

Out of the Recession

It has been a little over a year since Lehman Brothers went…

Editor SDC

5 Min Read

New Tools, Same Problems on IT Projects

Collaborative tools such as Microsoft’s SharePoint hold enormous promise on all sorts…

PhilSimon

5 Min Read

Interview: Timo Elliott on business intelligence and web 2.0

brianfarnan1

1 Min Read

#23: Here’s a thought…

An occasional series in which a review of recent posts on SmartData…

brianfarnan1

7 Min Read

Software Patents: A Personal Story

Given the radioactive nature of this post’s subject matter, I feel the…

Daniel Tunkelang

8 Min Read

The cloud is a powder keg

This post is about computer security. Before your eyes glaze over, let…

ChrisDixon

5 Min Read

BrightIdea and Planview, moving closer to an integrated social product development process

I had the opportunity to sit down this week with BrightIdea CEO…

mfauscette

7 Min Read

Recommended reading: The Psychology of Survey Response

The Psychology of Survey Response by Roger Tourangeau, Lance J. Rips, and…

DavidBakken

4 Min Read

Market Research – Gender Balanced

Earlier this week I spoke to two graduate level classes in public…

TomAnderson

4 Min Read