This is my last post of the year 2010. Looking back, what a year it was. I started the year with a post titled 2010: Year of Social CRM, published on January 2nd, 2010, which became one of the most popular post on Social CRM during the year with thousands of page views.
As I discussed in this post, we witnessed growing acceptance of Social Media tools and technology by business, large and small, for customer engagement during the year and thanks to this, we are a step closer (or should I say several steps closer) to achieving the goals of Enterprise 2.0.
So what better subject than Enterprise 2.0 for my last blog post of 2010. Here’s compilation of 10 great SlideShare presentations on Enterprise 2.0. Collectively they offer great insights into what Enterprise 2.0 is and its potential. Learn from this great presos and Enjoy.
Before I end this post, I want to thank you, my dear readers, very much for your support during 2010 and wish you and your loved ones prosperous new year. May all your dreams come true. Happy 2011!
