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Going Beyond Good IT: What Makes Great Business Technology?

May 3, 2016 by Kyle Cebull

We have a lot of worthy competitors in the markets we serve. They provide really good IT services. Some of them are even Managed Services companies, and those companies are perfectly fine. But what does it take to stand out in a sea of competition with Managed Services companies? How can one company take “good” IT to the next level? I...[read more]


NPV Considerations for Open Source Big Data Technologies

May 2, 2016 by Paul Barsch

Net Present Value (NPV) offers a compelling look at whether the present value of cash inflows expected from your proposed open source big data project exceed what’s potentially going out in terms of cash.[read more]

Cloud Computing: Cost Saver or Additional Expense?

April 27, 2016 by Sean Shado Shado

If you are an IT professional managing large blocks of data on-premises, you have probably heard from your industry peers that you should be operating in the cloud. The overwhelming majority of these colleagues cite efficiency and cost benefit as the two major reasons of why choosing the cloud is a “no brainer.”  While cloud...[read more]


Uniting Big Data with the Cloud

April 26, 2016 by Sean Mallon

Combining big data with the cloud seems like the perfect technology unity. Despite the many advantages that the cloud offers, many corporations have been slow to make this transition. In fact, according to a Gartner survey from 2014, less than half of all major corporations with big data programs confirm that they’re using the cloud...[read more]

The 4 Stages of Better Technology Adoption

April 22, 2016 by Kyle Cebull

Every business is at a different stage in their technology evolution. For some, they’re just starting to see that the break-fix relationship with their provider isn’t serving them properly. For others, they have a fully integrated technology strategy, but need a way to take it to the next level. So often we discuss topics that involve...[read more]

Selling IT disaster recovery to your board of directors

April 18, 2016 by April Sage

 IT Disaster recovery is all about protecting your data, and the cost of data loss can be staggering. According to the Institute for Business and Home Safety, an estimated 25 percent of businesses do not reopen following a major disaster. As a business, you spend an enormous amount of time, planning, and money into making your...[read more]

4 Key Takeaways from the Customer Experience Summit 2016

April 15, 2016 by Annie Bustos

We had the pleasure of attending the 5th Annual Customer Experience Strategies Summit last week in Toronto (our home town). Over the course of 2 days we listened to some amazing speakers and had some great conversations with innovative customer experience leaders from a variety of industries…and we got to enjoy some amazing food courtesy...[read more]

5 Tips to Speed Up Your BPM

April 14, 2016 by Sarah Caulfield

Business Process Management (BPM) is sometimes a difficult thing to define, let alone make more efficient. The emergence of software and computers into all kinds of business and industry have certainly made things easier, but they’ve also made them considerably more defines it as “a discipline involving any...[read more]

Forgettable Technology: 4 Qualities of Really Great IT

April 13, 2016 by Kyle Cebull

We talk about you, you know. Once a month we get the entire service team together and we chat about what sorts of issues we’re resolving and how we can help you better. We don’t just strive to get great scores on our IT support surveys (which is a bonus, because our satisfaction rates are pretty incredible). We want to take time to truly...[read more]

Blockchain disrupting many industries

April 12, 2016 by Sandeep Raut

Until recently, Blockchain was a term only known to geeks and specialists. But in the last six months it has become a buzzword.In very simple terms Blockchain is the act of recording events in a database. The database itself is referred to as the Blockchain. Once data is added to the Blockchain, it cannot be removed from the database or...[read more]

IoT Field Notes: How to Identify Customer Value

April 10, 2016 by James MacLennan

When introducing the idea of Smart, Connected Products (a.k.a. the Internet of Things, or IoT), one of the many early conversations are about creating value. The focus will be different, based on who you’re talking with; with a product manager, you’re talking about how much revenue can be generated. The CEO and the Board, on the other...[read more]


5 Ways Local Governments Can Benefit By Embracing The Cloud

April 8, 2016 by Elianna Hyde

Many people look at the way their local government operates and think that they are still working like it is the stone age. They see governments working with massive amounts of paperwork. They look at the amount of time that it takes to get information or to get anything done that involves the local government. It leaves people to wonder if there is anything that can be done to improve the way the local government operates.[read more]

The Panama Papers- It’s all about the data!

April 8, 2016 by Jagadish Thaker

The Panama Papers has set an excellent example for the world about the importance of data science when it comes to analyzing big data. This leak makes us realize that appropriate approaches are needed to handle the challenges of data management for the present and the future.[read more]

Disrupting Nation State Hackers With the Security Basics

April 6, 2016 by Thu Pham

Earlier this year at the USENIX Enigma information security conference held in San Francisco, NSA’s Rob Joyce gave a talk, Disrupting Nation State Hackers on how to keep people like him (nation state and other types of hackers) out of their systems.[read more]

Does the Future Lie with Embedded BI?

April 6, 2016 by Eran Levy

As of today, March 2016, it seems that Business Intelligence software has become a nearly consensual part of any data-driven organization. Today companies large and small are realizing, more than ever, that “data is power”, and that harnessing this power requires the right tools for the job.[read more]