Using Social Media Analytics to Extend Business Intelligence

Applying social media analytics to surface consumer insights. A dynamic, always-on dashboard can help your organization track key social media indicators. Two new videos show how social media intelligence can be used to monitor consumer sentiment as it applies to entertainment or even credit card customer services and fees.

What Social Customers are Saying About Credit Card Companies

What the Social Customers are Saying About Credit Card Companies from Collective Intellect on Vimeo.

How TV Viewership Can be Monitored Using Social Media Analytics

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How TV Viewership Can be Monitored Using Social Media Analytics from Collective Intellect on Vimeo.