Outsourcing, Off-shoring and Near-shoring – what works or doesn’t for BI & DWH
When it comes to Business Intelligence (BI) and Data warehousing (DW) there are always contradictory attributes arising within the industry.…
Business Rules, Decision Management and ASUG
I do a lot of work with companies and organizations adopting business rules and Business Rules Management Systems (BRMS) such…
How Business Analytics Can Lead to That ‘Aha’ Moment
Does your company know why it does what it does? Does it have a clear sense of the products and…
Meet Your Company’s New Virtual Assistant – Big Data
While it’s true that big data can help your business gain insight into your customers, be more competitive and build…
Forrester’s Customer Experience Forum 2012
For decades, companies have been paying lip service to the idea of delighting customers, while disappointing them in every channel.…
Connecting the Enterprise: The VMware – Lithium Technologies Partnership
Companies today are under increasing pressure to change the way they interact with customers and community management platforms like the…
Developing Change Management for BI
One of the things I struggle with is change management for business intelligence. One of the toughest things to explain…