Data Is Changing the Way Enterprises Optimize Employee Productivity
For a very long time, we’ve been viewing data as a collection of valuable information. Yes, that’s what it is.…
Anxious About BYOD?
Has your organization caved to the pressure of establishing a Bring Your Own Device (BYOD) policy and is now having…
Using Procurement Analytics to Simplify Your Supplier Reconciliation
Ask finance managers to name a necessary evil of their responsibilities and many will cite reconciling goods received against invoices…
How Business Users Will Benefit From Joined Up Data
How Big data technology Can Benefit Small to Medium Sized Business UsersThere are many SME’s who slip under the domain…
The (Foreseeable) Future of Cloud Computing Explained
The idea of connecting the world with information and data is not a new one and goes back to the…
EU Regulators Misunderstand Big Data
Some European Union regulators reportedly are concerned that major Internet companies such as Google and Facebook gain an unfair competitive advantage from…
Protecting Yourself From Server 2003 Breaches
Now that end of support is finally here for Server 2003, businesses that haven’t taken action are starting to get…
The Business Takeaways From the Recent Baseball Hacking Scandal
Issues related to cyber security are certainly not new, especially in the business world. In recent years, serious concerns have…
Challenges of Working with Big Data: Beyond the 3Vs
Among many challenges in working with big data, the 3V’s (Volume, Velocity, and Variety) have gotten a lot of attention.…
Upstream Works Helps Customer Service Agents Improve Efficiency and Effectiveness
My research and experience show that contact center agents and others handling customer interactions face the continuing challenge of meeting…

