How to Implement BPM in Your Organization
Business Process Management, or BPM, can be a fairly broad term. It encompasses a whole set of tools and techniques…
Absolutely Fabulous Big Data Roles
Plus ça change, plus c’est la même chose.Jean-Baptiste Alphonse KarrPrologueI wrote a piece called ‘7 New Big Data Roles for…
Riding the Mobile Data Highway
Image source: cisco.com Image source: cisco.comVendors and services providers for mobility management solutions can overly fixate on the vast array…
The Strategic Tax Department Is a Priority for Longview
Longview’s recent Dialog user group meeting highlighted the company’s continued commitment to providing much needed automation tools for improving tax…
Is NPS the Best Measure of Customer Experience?
Recently my colleague Tony Cosentino wrote an analyst perspective asserting that big data analytics will displace net promoter score (NPS) for…
Moving Target: Cybersecurity and Integrated Managed Services
Cybersecurity continues to encompass the pressing need for detailed, broad and varied solution capabilities. Implementing, maintaining and updating comprehensive cybersecurity…
Data Management and the Customer Interaction
This is the final blog of a 4 part series on how data management is impacting the role of the…
Data Breach Lawsuits Revived: Court Turns in Favor of Consumers
A data breach may be in the news one week and out the other, but the real lasting business impact…
The Salient Aspects of Big Data Management
Throughout history men have acted in the best interests of their fellow man and become pioneers of many innovative ideas.…
Content Analysis and the Internet of Things: Never Leave the Fridge Door Open Again?
Take objects in your daily life. Now, equip them with technology that allows them collect data and to communicate with…