Best Practices for Successful Workforce Analytics
Complexity in today’s workforce, new technology investments, economic pressures, talent as a…
Innovation and Robotics: The Uncanny Valley of Death
The Jetsons premiered almost 50 years ago, but where’s Rosey? Science fiction…
Social Dynamx, Scaling Social Customer Support
Companies are learning that today customer service is a big part of…
One Secret for Success in Cloud Computing – Fewer Choices
Retailers have long followed the mantra of “stack it high and watch…
Workforce Analytics: Where To Begin – The Key Three
The obvious questions are, “What metrics should I be tracking?” and “Which…
From Transaction to Customer Engagement with Business Analytics
Much of the promise of big data lies not in the ever-increasing…
5 Hidden Skills for Big Data Scientists
Here are five hidden skills for big data scientists: 1. Be Clear: Is…
