Social Media Analytics: Performance Measurement Done Right
By Philip Resnik, Ph.D. Lead Scientist at Converseon & ConveyAPI.
Globoforce Engages Employees with Social Recognition
The use of social collaboration and employee recognition software to support human…
Many business leaders see IT as ‘commodity’: survey
A majority of business leaders believe their information technology functions are on…
Top 10 Excuses to Avoid Business Rules: #2 Business users don’t want it.
2. Business users wouldn’t know what to do with decision automation if…
Wielding Analytics to Conquer the Customer Experience Battle
In a time when consumers have unprecedented access to reams of data…
“Lean is not a destination, it’s a journey.”
Lessons in Quality, Reliability, and Risk Originally published on Hub Designs Magazine May…
Why the Integrated Approach to Mobile Devices is Winning
Until last week’s announcement of the new Surface tablet, Microsoft had taken…