Month: December 2010

The Intelligent Company

Book Review The Intelligent Company: Five Steps to Success with Evidence-Based Management…

RonDimon RonDimon 3 Min Read

Impress your colleagues with year-end predictions

Why should the smart people have all the fun with year-end predictions?…

TedCuzzillo TedCuzzillo 4 Min Read

The “thin edge of the wedge” strategy

Establishing relationships with new users is the hardest part of growing a…

ChrisDixon ChrisDixon 4 Min Read

The Changing World of Communications

This week in the New York Times an article and a follow…

mfauscette mfauscette 5 Min Read

How to measure Social CRM ROI

One of the question frequently asked about Social CRM or Social Media…

hkotadia1 hkotadia1 3 Min Read

Citizen Data Journalism

I've recently praised some mainstream media outlets like the New York Times…

DavidMSmith DavidMSmith 2 Min Read

Predictive Analytics with R, PMML, ADAPA, and Excel

PMML (Predictive Model Markup Language) is the standard language used by all…

MichaelZeller MichaelZeller 1 Min Read

You Can Only Engage Through Good Service (& Information)

I know that everyone has had a poor customer service experience at…

SundeepKapur1 SundeepKapur1 3 Min Read