From Decision Support to Action Support
I often write about the difference between decision support systems and the…
Interview: Rebecca Bucnis on driving the customer experience
“Every company that talks to the consumer can improve its marketing and…
Why No Regulation of Offshoring: Untangling the Gap Between Rhetoric and Action
Professor Bob Kennedy, who heads up the William Davidson Instutite, a non-profit…
A Different, Very Real, Kind of Social Network – We All Want to Be Part of Something Bigger
Today I’m very pleased to interview Comedian, Author and Founder of Improv…
Why Publishers Don’t See Google As A Friend
The raging battle between publishers–particularly the newspapers–and Google has been so overplayed…
SAS commits $70 million to Cloud Computing
From the official SAS website http://www.sas.com/news/preleases/CCF2009.html SAS to build $70 million cloud…