Hear it Now! Live Q&A on How to Boost Service, Cut Costs and Still Deliver Great Customer Experiences
Originally Aired 11 a.m. PST / 2 p.m. EST April 16, 2009…
USA vs EUROPE: A Government Website Battle
Jointly organized by the American Society for Public Administration (of which I’m…
Enterprise software: are customers being pressured so vendors can make their numbers?
James Governor calls it enterprise software sales a “pathology.” ZDNet colleague Michael…
Three Questions on the Oracle-Sun Deal
The only thing more surprising than Oracle’s $7.4B bid for Sun would…
Social Network Analyzer Download Available
The Social Network Analyzer prototype unveiled in a previous blog post was available…
Remote Monitoring of the Heart
Remote Monitoring of the Heart A new wireless sensor patch from Corventis…
