By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
SmartData Collective
  • Analytics
    AnalyticsShow More
    data analytics in sports industry
    Here’s How Data Analytics In Sports Is Changing The Game
    6 Min Read
    data analytics on nursing career
    Advances in Data Analytics Are Rapidly Transforming Nursing
    8 Min Read
    data analytics reveals the benefits of MBA
    Data Analytics Technology Proves Benefits of an MBA
    9 Min Read
    data-driven image seo
    Data Analytics Helps Marketers Substantially Boost Image SEO
    8 Min Read
    construction analytics
    5 Benefits of Analytics to Manage Commercial Construction
    5 Min Read
  • Big Data
  • BI
  • Exclusive
  • IT
  • Marketing
  • Software
Search
© 2008-23 SmartData Collective. All Rights Reserved.
Reading: The problem is green-screen, mainframe-based ideas of “process”
Share
Notification Show More
Latest News
data analytics in sports industry
Here’s How Data Analytics In Sports Is Changing The Game
Big Data
data analytics on nursing career
Advances in Data Analytics Are Rapidly Transforming Nursing
Analytics
data analytics reveals the benefits of MBA
Data Analytics Technology Proves Benefits of an MBA
Analytics
anti-spoofing tips
Anti-Spoofing is Crucial for Data-Driven Businesses
Security
ai in software development
3 AI-Based Strategies to Develop Software in Uncertain Times
Software
Aa
SmartData Collective
Aa
Search
  • About
  • Help
  • Privacy
Follow US
© 2008-23 SmartData Collective. All Rights Reserved.
SmartData Collective > Business Intelligence > CRM > The problem is green-screen, mainframe-based ideas of “process”
CRM

The problem is green-screen, mainframe-based ideas of “process”

Editor SDC
Last updated: 2009/02/05 at 3:27 PM
Editor SDC
4 Min Read
SHARE

Making Enterprise Software Sexier: Repeatable Process Without Endless Boredom

Woot! Bob knocks one out of the park:

In part, I think there is a problem in that we continue to carry over a lot of the old 3270 Green Screen approach to Enterprise Software. We view that the job of the computer is to rigidly control the people using it and that this is the only way to ensure our perfectly concieved process will be accurately carried out. Much of it has extremely rigid workflow. Such user interfaces are extremely modal, and frankly, they feel awful. They force their users to act in a pre-defined play like marionettes. There are endless “screens” that have to be dealt with, and sometimes a key piece of information is on a screen that we can’t quite remember how to get to. The track is extremely rigid, and usually make no sense at all to a newcomer. It might also be less than ideal for achieving the best possible results. After all, people are not marionettes.

Yeah. Yeah. Yeah! Here’s the conflict:

More Read

data lineage tool

7 Data Lineage Tool Tips For Preventing Human Error in Data Processing

5 Types of Business Technology Every Entrepreneur Should be Using
CRM’s Have a Big Data Technical Debt Problem: Here’s How to Fix It
What Data-Driven Marketers Must Know About Salesforce & CRM
Call Center Improvement Strategies that Work: 4 Ways to use Data And Win
  • Decades of using these systems, combined with some of the things in Six Sigma, CMMI, etc., have convinced at least two generations of executives and manager…

Making Enterprise Software Sexier: Repeatable Process Without Endless Boredom

Woot! Bob knocks one out of the park:

In part, I think there is a problem in that we continue to carry over a lot of the old 3270 Green Screen approach to Enterprise Software. We view that the job of the computer is to rigidly control the people using it and that this is the only way to ensure our perfectly concieved process will be accurately carried out. Much of it has extremely rigid workflow. Such user interfaces are extremely modal, and frankly, they feel awful. They force their users to act in a pre-defined play like marionettes. There are endless “screens” that have to be dealt with, and sometimes a key piece of information is on a screen that we can’t quite remember how to get to. The track is extremely rigid, and usually make no sense at all to a newcomer. It might also be less than ideal for achieving the best possible results. After all, people are not marionettes.

Yeah. Yeah. Yeah! Here’s the conflict:

  • Decades of using these systems, combined with some of the things in Six Sigma, CMMI, etc., have convinced at least two generations of executives and managers that this screen-based workflow metaphor is a business process.
  • Market pressures have been making this model less and less viable for at least a decade, with a resulting obsession with “time to market”

Unfortunately, because there is little widespread understanding of the first point, the latter point is typically attacked via “more of the same”. More of the same. Sigh. Hey, let’s get certified! Certifiable, if you ask me.

I wonder if Bob has been reading Sig lately on ERP and BRPs…

Update: ah, read the post to the end, Mark. Of course Bob has seen the BRP stuff.

Editor SDC February 5, 2009
Share this Article
Facebook Twitter Pinterest LinkedIn
Share

Follow us on Facebook

Latest News

data analytics in sports industry
Here’s How Data Analytics In Sports Is Changing The Game
Big Data
data analytics on nursing career
Advances in Data Analytics Are Rapidly Transforming Nursing
Analytics
data analytics reveals the benefits of MBA
Data Analytics Technology Proves Benefits of an MBA
Analytics
anti-spoofing tips
Anti-Spoofing is Crucial for Data-Driven Businesses
Security

Stay Connected

1.2k Followers Like
33.7k Followers Follow
222 Followers Pin

You Might also Like

data lineage tool
Big Data

7 Data Lineage Tool Tips For Preventing Human Error in Data Processing

6 Min Read
5 Types of Business Technology Every Entrepreneur Should be Using
CRMMarketing AutomationSocial mediaSoftware

5 Types of Business Technology Every Entrepreneur Should be Using

5 Min Read
CRM

CRM’s Have a Big Data Technical Debt Problem: Here’s How to Fix It

8 Min Read
big data marketing crm and salesofrce automation system
Big Data

What Data-Driven Marketers Must Know About Salesforce & CRM

9 Min Read

SmartData Collective is one of the largest & trusted community covering technical content about Big Data, BI, Cloud, Analytics, Artificial Intelligence, IoT & more.

data-driven web design
5 Great Tips for Using Data Analytics for Website UX
Big Data
ai in ecommerce
Artificial Intelligence for eCommerce: A Closer Look
Artificial Intelligence

Quick Link

  • About
  • Contact
  • Privacy
Follow US

© 2008-23 SmartData Collective. All Rights Reserved.

Removed from reading list

Undo
Go to mobile version
Welcome Back!

Sign in to your account

Lost your password?