CRM
774 views

The Power of Transactional Messaging

SundeepKapur1 - June 25, 2010

Transactional messages are essential to drive effective engagement. People expect you to follow up with them for a variety of…

Business Intelligence
757 views

Amazon’s foreign publishing push: A customer data play

StephenBaker1 - May 20, 2010

I'm trying to imagine everything Amazon knows about me. The company's computers know the books and music I buy, the…