Cookies help us display personalized product recommendations and ensure you have great shopping experience.

By using this site, you agree to the Privacy Policy and Terms of Use.
Accept
SmartData CollectiveSmartData Collective
  • Analytics
    AnalyticsShow More
    image fx (67)
    Improving LinkedIn Ad Strategies with Data Analytics
    9 Min Read
    big data and remote work
    Data Helps Speech-Language Pathologists Deliver Better Results
    6 Min Read
    data driven insights
    How Data-Driven Insights Are Addressing Gaps in Patient Communication and Equity
    8 Min Read
    pexels pavel danilyuk 8112119
    Data Analytics Is Revolutionizing Medical Credentialing
    8 Min Read
    data and seo
    Maximize SEO Success with Powerful Data Analytics Insights
    8 Min Read
  • Big Data
  • BI
  • Exclusive
  • IT
  • Marketing
  • Software
Search
© 2008-25 SmartData Collective. All Rights Reserved.
Reading: Human Resources Analytics – Actionable Insights From Employee Satisfaction Surveys
Share
Notification
Font ResizerAa
SmartData CollectiveSmartData Collective
Font ResizerAa
Search
  • About
  • Help
  • Privacy
Follow US
© 2008-23 SmartData Collective. All Rights Reserved.
SmartData Collective > Business Intelligence > Decision Management > Human Resources Analytics – Actionable Insights From Employee Satisfaction Surveys
AnalyticsDecision ManagementNew Products

Human Resources Analytics – Actionable Insights From Employee Satisfaction Surveys

Bridgei2i
Bridgei2i
7 Min Read
SHARE

Today, in any vision, or mission or whatever else fancy name organizations come up with, you will find one sentence that is always present:

EMPLOYEES ARE OUR MOST VALUABLE RESOURCE

The simplicity of this statement is so striking. It’s so true. It is also very gratifying that almost everyone seems to have realized it. In a normal, logical sequence this should then lead to companies that look after their most valuable resources, and the employees, in turn, reciprocate and it all resembles one large happy family.

Today, in any vision, or mission or whatever else fancy name organizations come up with, you will find one sentence that is always present:

More Read

Last night at the offices of blogging software company Six…
Top 5 Things Recruiters Should Ask Their Big Data
Many Kinds of Analytics, One Approach to Maximize Their Value
An Interesting Observation
Data Visualization and BI Tools Selection

EMPLOYEES ARE OUR MOST VALUABLE RESOURCE

The simplicity of this statement is so striking. It’s so true. It is also very gratifying that almost everyone seems to have realized it. In a normal, logical sequence this should then lead to companies that look after their most valuable resources, and the employees, in turn, reciprocate and it all resembles one large happy family.

But, sadly, this is not the case. Increasingly, a very large proportion of employees think of themselves as free agents who have absolutely no sense of any belonging. People who spend 2 years in the same company are often referred to as dinosaurs and work experience is now measured in months. In fact I have also seen a couple of resumes where it was in weeks.

Why has it come to this? The reason is very simple. The relationship between the company and the individual has broken down. From the organization’s perspective, the workforce resembles a large mob that needs to be reined in. The characteristics of this mob are always viewed as summary statistics. The focus never zooms in on the individual.

It’s the same from the other side as well. Very often, employees think of their organizations as being run by remote faceless robots that live in an ivory tower and come down once in a while only to broadcast unpleasant news to everybody in general, not anybody in particular.

There is an important ritual that takes place in almost all companies that actually could have gone a long way in establishing the relationship I am bemoaning. It’s the one silver lining in the dark cloud that could have ignited engagement and loyalty. Very appropriately, it’s also called the EMPLOYEE SATISFACTION & ENGAGEMENT survey. Vast amounts of resources are expended on running these surveys to get clued into the pulse of the workforce. But, alas, whatever the noble intention behind this initiative, it always bites the dust.

So, what has gone wrong? Again, the same problem. The precious data and information coming from the survey is summarized under layer after layer of organization hierarchy and the results look like nobody’s views in particular. It is the sum total of all the diverse voices boiled down to the lowest common denominator that nobody cares about. Because of this, employees think of the survey exercise as a hogwash and the cynicism that pervades everything else, also envelops this rare opportunity to connect.

So, what’s the way out of this gloom and doom? Not surprisingly, the answer is the same. It’s the survey! But, how will the outcome be any different? The devil, as they say, is in the details.

First, the employee satisfaction and engagement survey should not be done with a frequency that is lesser than Haley’s comet. Satisfaction, engagement and loyalty cannot be injected into the company like the annual polio vaccine. They have to become part and parcel of everyday life. For this, systematic and sustained effort needs to go into establishing a credible listening post for employees. This will only happen if the survey occurrences multiply and therefore the opportunities to engage and connect proliferate.

Second, a lot of care should be taken to preserve the diversity and context to the data and information coming out of the survey. Compressing all of them to massively consolidated simplistic results sucks all the juice out. What remains is the husk. The ability to retain the variance and the unique characteristics of the underlying segments is critical to developing meaningful interventions. A context-aware differentiated intervention strategy based on survey inputs will be a powerful signal to the employees that the company cares about them as individuals and the resulting lift in outcomes will be magical.

Third is the ability to analyze and distil textual comments. A lot of what really matters to employees comes out only in these comments. The ability to intelligently glean out themes that surface from these comments will result in an unprecedented level of depth and insight into the psyche of the employee.

Last, but the most important, are persistence and follow up. They convey that the organization is serious about its employee welfare aspirations and stand out as an unequivocal demonstration of commitment. Designing thoughtful follow up surveys around critical themes customized for at-risk employee segments will salvage even the most hopeless of situations.

The author is a Consulting Services Leader at BRIDGEi2i Analytics Solutions. He can be reached at karthikeyan.damodaran@bridgei2i.com. www.BRIDGEi2i.com

TAGGED:actionable analyticshuman resources managementsurvey analysis
Share This Article
Facebook Pinterest LinkedIn
Share

Follow us on Facebook

Latest News

power supplies for ATX for data scientists
Why Data Scientists Should Care About SFX Power Supplies
Big Data Exclusive
AI for website optimization
Free Tools to Test Website Accessibility
Artificial Intelligence Exclusive
Generative AI models
Thinking Machines At Work: How Generative AI Models Are Redefining Business Intelligence
Artificial Intelligence Business Intelligence Exclusive Infographic Machine Learning
image fx (2)
Monitoring Data Without Turning into Big Brother
Big Data Exclusive

Stay Connected

1.2kFollowersLike
33.7kFollowersFollow
222FollowersPin

You Might also Like

Big DataExclusiveSocial Data

How Organizations Are Leveraging Big Data for the Greater Good

6 Min Read
data-driven hiring and human resource management
Data Science

Leveraging Data Science To Grow And Manage Your Team

6 Min Read

Looking at Trees to Understand the Forest

6 Min Read

IT Organization Can Be Strong Partner for HR Function

4 Min Read

SmartData Collective is one of the largest & trusted community covering technical content about Big Data, BI, Cloud, Analytics, Artificial Intelligence, IoT & more.

ai is improving the safety of cars
From Bolts to Bots: How AI Is Fortifying the Automotive Industry
Artificial Intelligence
data-driven web design
5 Great Tips for Using Data Analytics for Website UX
Big Data

Quick Link

  • About
  • Contact
  • Privacy
Follow US
© 2008-25 SmartData Collective. All Rights Reserved.
Go to mobile version
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?