Are Public Clouds Complex Environments?
A recent analyst report suggests public clouds are prone to failure because they are inherently complex. However, just because there…
Of Baby Black Swans and the Race to Zero
Defined as extreme events with high impact, Black Swans are infrequent occurrences that pack a punch (i.e. in financial markets…
Cruise Ship Captains and Normal Accidents
With the official death toll at eleven and plenty more persons missing in the Costa Concordia cruise ship disaster, reports…
The Business Value of Uncovering the “Unknowns” in Data
One of the greatest benefits of using analytics is that it can help decision makers and data scientists spot new…
Maximizing Capacity Utilization as a Startup Premise
In stark contrast to other major airlines, Southwest has been profitable for 40 years. If Southwest had one core “startup premise”…
How to Share Bad Project News
In the spirit of the holiday season, I just wanted to bring some levity to the blog. I’ll leave it…
Are Data Scientists the Next Masters of the Universe?
Back in the late 1970s, traders buying and selling mortgages were pushed aside for new masters of the universe—“quants” or…
Crying “Cyber Attack” in Illinois
Earlier this month, a pump burned out mysteriously at a water plant in Springfield, Illinois.
Extreme Redundancy – Don’t Leave Home Without It!
Visa’s command and control center—somewhere on the east coast of the United States—is a case study in redundancy with intense…

