Want More Actionable Information from Your BI? Support Your IT Team’s Need for Data Warehouse Automation
If your organization is relatively new to BI but has successfully built some new reports with one of the great…
As the Internet of Things Mobilizes, Safeguarding the Cloud Is Our Prerogative
Test case: the connected carThe idea of the connected car is a reality. Connected car technology precedes cars from Google and Apple…
Big Learner Data and Corporate Training
Data is expected to continue at the heart of corporate decisions, considering that certain companies are investing heavily in analytics…
OnviSource Opens Up Workforce Optimization for Contact Center Excellence
OnviSource is a 10-year-old vendor of workforce optimization software whose core product, OnviCenter 7, includes interaction capture, quality monitoring, workforce…
Defining Your Data Quality Problems
To tackle any problem in a systematic and effective way, you must be able to break it down into parts.…
Data Is in Fashion, But Barriers Exist to Deliver Retail Customer Engagement Strategies
Improving customer engagement is a hot topic, particularly in the retail industry. However delivering the personalised experiences consumers crave by…
How HR Can Use Big Data in a Smart Way (Hint: Most Are Not)
HR and people management have been taken over by the data and analytics wave. This part of organisations that has…
How to Drive ROI with Data-Driven Content
Most businesses know that content is a must-have in marketing. And not just any content. Good content. While creating compelling…
How to Implement BPM in Your Organization
Business Process Management, or BPM, can be a fairly broad term. It encompasses a whole set of tools and techniques…
Absolutely Fabulous Big Data Roles
Plus ça change, plus c’est la même chose.Jean-Baptiste Alphonse KarrPrologueI wrote a piece called ‘7 New Big Data Roles for…
