Quality vs Quantity in Customer Service Analytics

Business intelligence and analytics are used across a wide variety of industries to improve operational efficiency and business processes. However,…

Eran Levy
16 Min Read

Massive DDoS attack spotlights internet choke point

Friday's mass DDoS attack against a DNS provider spotlights a long-standing weakness in how traffic moves across the internet. 

CIO Dive
7 Min Read

Why It’s Time To Get Smart About Recovery

Getting information on the customer's journey is not the only thing that analytics can do for businesses. In the backup and…

Livia Alexandra
5 Min Read

The True Vision of Big Data in Healthcare

From the impact of wearable technology to the potential for boosting cancer research, there’s been a lot of buzz about…

jaredjaureguy
4 Min Read